Verizon Wireless is not Hands Free

In New York, as in many other states, cell phones may be used while driving only if you use a hands-free accessory such as a Bluetooth headset or a car speakerphone. The phone itself, including the keypad, may not be touched. Penalties include points as well as a fine.

man_cell_driving1

This means that it is not possible for the driver to use keypad number prompts (i.e, please press 1 for English) while driving.

tel-keypad

Fortunately, we now have voice-activated menus. Unfortunately, Verizon Wireless does not use voice prompts on their 611 number that gives their cell-phone users access to their business office. Good luck if you try to call them for help.

verizon-wireless

How dumb is that? Why don’t they get it?

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About stanleygraphics

I am a veteran graphic designer who started at the time when cut and paste meant an X-acto knife and rubber cement. I use my experience to educate others. I have an intolerance for ignorance and stupidity.
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