Staples is NOT EASY!

As a graphics designer, I found Staples convenient for shopping for my needs for paper, printer ink, and other supplies. I could order online or take a short trip to a local store. Well, I’m not doing that any more.

I found that their prices for most of my needs were at least double what I could pay elsewhere. When I complained to the company about this, they pointed out their price matching policy. However, I found that policy to be quite limited and very restrictive. I wrote to them about it and here is their response.

Dear Mr. Berkson:

Thank you for taking the time contact Staples concerning the pricing of items at Staples. Your comments are greatly appreciated; as they allow us to improve the quality of products provided to our customers.

I have shared your feedback with Merchandising Executive Management Team; be assured, we will continue to work with all of our vendors to provide our customers with the best pricing product possible.

We hope that you will remain a valued Staples customer and look forward to serving your future office supply needs.

Richard Clarke
Office of the President
Staples, Inc.

My answer to that was “NO THANK YOU.” Not only is the price-matching policy restrictive, but it is also difficult to utilize. It is much easier to go straight to Amazon.

After I post this blog I am going to send an email to Mr. Clarke with this URL.




About stanleygraphics

I am a veteran graphic designer who started at the time when cut and paste meant an X-acto knife and rubber cement. I use my experience to educate others. I have an intolerance for ignorance and stupidity.
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