CorelPaint Problem

Only CorelPaint cannot open pictures from the new iPhone7 that uses an iSight camera lens. In fact, it causes your computer to crash. And a fix is not in sight.

It would be wrong for Corel to ask users to pay for an upgrade, but they just might.

corel_photo-paint_1

From what I have seen, they just discovered it and do not seem to be in much of a hurry to fix it. Level 1 tech support staff seem to be ignorant about it. I had to escalate to Level 2 to find out about it. It took a couple of dozen emails for me to get there.

iphone-lens

Boo!

However, I can open such pictures with competitors’ products such as Adobe Photoshop.

adobe_photoshop_cs_retail_box

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About stanleygraphics

I am a veteran graphic designer who started at the time when cut and paste meant an X-acto knife and rubber cement. I use my experience to educate others. I have an intolerance for ignorance and stupidity.
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