Making an Appointment

Have you ever called to make an appointment and and be sent to going around in circles?

The other day I called my periodontist for a hygiene (teeth cleaning) appointment. The receptionist responded with “When would you like to come in?” I answered “Monday, July 10th.” She then said “I’m sorry, but the hygienist is only in on Wednesdays, Thursdays, and Saturdays.”

I was annoyed. Why didn’t she say that in the first place instead of wasting my time with an improper first question as to when I would like to come in?

If options for an appointment are restricted to certain times, why isn’t the patient told that in the first place? Is there no way to eliminate this stupidity? It happens too often.

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About stanleygraphics

I am a veteran graphic designer who started at the time when cut and paste meant an X-acto knife and rubber cement. I use my experience to educate others. I have an intolerance for ignorance and stupidity.
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