It took a while, but Norelco finally made up for their poor customer service performance. Please see my November 6th post for details about my request for a case that would hold all the accessories and components that came with the shaver.
There were many phone calls and emails to escalate the issues.
When I finally reached someone at the executive office, I received a case large enough to hold all of the components and accessories.
I was also able to get an accessory that the previous customer
service agents said was no longer available.