Tag Archives: bad customer service

Norelco Does Not Get It

Since I started shaving I had been using a Remington foil shaver. I had tried the Norelco rotary shaver at the beginning, but it did not work for me. So I stayed with the Remington for over 50 years. Recently, … Continue reading

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If we have it, it’s in aisle 25!

The Lowe’s store in Rosedale NY is about as long as a city block. As I entered the store, I asked the man at the service desk where I could find a flagpole. He suggested I try the seasonal department, … Continue reading

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Lack of Service From Verizon

Forget about trying to reach Verizon. I called their 800 number today and there was a one-hour wait in the queue. How can people get service under such circumstances? Yet they still want me to pay my bill on time.

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Customer Service Mixed Results

First, the bad part, then the good part. Recently, I purchased a gas barbecue grill at Lowe’s in Rosedale, NY. I needed a grill that would run on natural gas. The staff member that assisted me stated that the grills … Continue reading

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