Eye Dialect

I learned something new today.

I discovered this while checking out why some people say “ek-cetera” instead of “etcetera.”

Eye dialect is the representation of regional or dialectal variations by spelling words in nonstandard ways, such as writing wuz for was and fella for fellow. This is also known as eye spelling. The term eye dialect was coined by linguist George P. Krapp in “The Psychology of Dialect Writing” (1926).

Source: https://www.google.com/search?q=eye+dialect&source=lnms&sa=X&ved=0ahUKEwi1m6HM0cLTAhXLRyYKHTShBkcQ_AUIBSgA&biw=1704&bih=945&dpr=1

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Y’know Again

The involuntary overuse of “y’know” in speech has become an epidemic, or perhaps even a pandemic. I listen to news on TV quite a lot and I am disturbed and annoyed at the large number speakers (supposedly well educated) who cannot control this affliction.

If nothing else, y’know, they should realize, y’know, that this tick makes it hard, y’know, to listen to what they are saying. Some people use it, y’know, as often as every fourth or fifth word. They lose my attention quickly, y’know.

Besides, if I already know, y’know, why should I listen further?

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Pleasant Surprise

This is an extraordinary blog since it is positive. In this instance, a customer service representative went out of her way big time to assist me.

 

I had a problem with my Weber gas grill.

As I was cooking, the entire bottom fell out because it had rusted away. I called Weber Customer Service (24/7, 365) to see what kind of help I could get for this unit that I had purchased in 2005. The representative suggested it was time to get a new one since the part was very expensive. I thanked her and said I would think about it.

A few minutes later, she called me back and said she had done further research. She said that the unit was still under warranty and I would get the entire cookbox free of charge, with free shipping.

I just had to write about it since this never happened to me before.

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Color Blind or Color Stupid

In order for an advertisement to be successful it must communicate. Too often I have seen ads like this in TV where they contain white type on a light-colored background.

Frequently, the background is yellow.

Sometimes the background is light blue.

Either way, the text is still difficult to read.

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CorelDRAW Non-Support

I have been using CorelDRAW since Version 1 was introduced in 1989. I have been a loyal user until now, but I am having second thoughts because of this recent experience.

I am now using Version 17 (X7, as it is also called). The problem is that certain kinds of files created by Adobe Illustrator will not import correctly into Corel. In some cases, pieces are missing, and in others, extraneous elements are present.

Through over a dozen emails, I have tried to explain the problem. They have been stubborn and proposed a remote session to resolve it.

As a veteran computer user (since Windows software was released in 1985), I was convinced that this approach would not work since the problem was in the Corel software itself, not with my computer. To support this, I searched the Internet and found myriad references posted by others with the same problem. I also had my son test the files  on his computer with a different copy of the software. The result were identical. He has a Dell computer running Windows 10. I have an HP computer running Windows 7 Home Premium.

Finally, my insistence on escalating the service ticket seems to have been initiated. Here is their latest communication.

Arlene (Corel)
Mar 21, 12:36 EDT
Hello Stanley,
This email is referencing your ticket 4082018. I require further assistance on this matter and will be seeking the help of our next level of support. I will get back to you shortly with a proposed answer to the issue at hand. If deemed necessary, you may be further contacted by another agent for advanced support. Thank you for your patience and understanding.

Breaking News!

I just got a response from a Level 2 technician.

This was a known problem!

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Pronunciation 3.0

It is sad when a member of congress cannot pronounce common words used when conducting her business.

I was watching TV today when a member of congress spoke about the “Judisherary Committee.”

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Many Commercial Printers in Trouble

This week I received a request from a customer to reorder something I printed a year ago. I found that the printer I had used had sold his business. To make things worse, the buyer kept only part of  it, excluding the kind of work I needed.

I struggled for a week to find a printer who could meet my needs. The first one I found  claimed to have 50 years experience dealing with the wholesale trade.

I went to their website. It was poorly designed and I could not find the product I wanted. So I emailed them. After 24 hours without a response. I tried calling them, but no one picked up the phone until I selected the option “accounting department.” I explained my frustration and finally reached someone who, in theory, would help me. That was two days ago.

After several more phone calls and emails, I finally got a quote. It was outrageously high.

Today I found another printer. They had what I needed. It took less than an hour. A few minutes later (yes,  minutes), I received a proof for approval. Minutes later, the job was on the press. By the way, the price was half of what was quoted by the previous printer, and the quantity was 25% larger.

printing

The moral of the story is that old-time printers cannot survive in this era of large, modern, digitized, and highly automated commercial printers. The entire process (ordering, approving, plating, and going on press) were fully automated by simple instructions provided by me from my desktop computer.

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